Volunteer opportunities

Volunteer Support Group Facilitator Role and Person Description

PeerTalk Support Groups are for individuals who experience depression/anxiety, and other similar conditions. 

The Support Group meetings are facilitated by two Facilitators who receive initial and ongoing training from PeerTalk.  


We are now recruiting volunteer facilitators for a new group in Bordon in East Hampshire.  The support group meetings will be held on Tuesday evenings at  Forest Community Centre, Pinehill Rd, Bordon. GU35 0BS, 7.00 - 8.30 p.m. Applicants must be available to volunteer on Tuesday evenings. 

And we are looking for additional volunteer facilitators for our existing group in Guildford, which meets on Wednesday evenings at The Spike Community Centre, (next to St Luke's Surgery and St Luke's Square), Warren Road, Guildford, GU1 3JH, 7.30 - 9pm.

If you'd like to find out more about the peer support groups, or find out more about what the volunteering entails, we're holding an Open Afternoon at the Forest Community Centre, Pinehill Rd, Bordon. GU35 0BS on Thursday 13 June at 2pm - all are welcome.  Just come along and we'll be there to answer your queries.

The training day for the new Bordon group facilitators and for new Guildford facilitators takes place on Saturday 6th July, 9.45am - 4pm at The Old Old Thorns Hotel, Longmoor Road, Liphook GU30 7PE


If you would like to train as a volunteer for any of the above groups, we invite you to apply online for the position here


All volunteers adhere to PeerTalk’s ethos, policies and procedures.

The Facilitators work on a rota basis (usually at the same venue, same day/time of the week) for a minimum of three consecutive weeks per quarter and are supported by, and report to the Support Group Coordinator.

Role description

Facilitator duties at the meeting

- To arrive 20 minutes prior to the Support Group meeting time.
- To prepare the room for the meeting
- To engage in pre brief with co facilitator.
- To meet and greet new and regular attendees.
- To check that new people are at the right meeting and to introduce them to the rest of the group.
- To begin and close the meeting punctually.
- To facilitate the meeting according to the training given.
- To debrief with the other Facilitator after closing the meeting.
- To complete attendance statistics on a weekly basis.
- To keep a record and receipts of expenses incurred in your role as a Support Group Facilitator and to send your completed expenses form to the PeerTalk office.
- To ensure the meeting room is left as you found it.


- The minimum volunteer time commitment with the support group is 18 months, following the initial training. Additionally, we invite our volunteers to attend a meeting every 6 weeks for mutual support and to receive ongoing training.  We may offer other training opportunities, which will be optional.

Person description

The sustainability of a PeerTalk Support Group depends on the commitment, personal qualities and enthusiasm of the people who volunteer as Facilitators. These personal qualities include:

- Being a good listener.
- Being able to show compassion and empathy.
- Being non judgemental.
- Having common sense.
- Having a strong sense of commitment.
- Being able to present  balanced viewpoints.
- Having a willingness to learn.
- Having a sense of humour.
- Being able to keep a confidence.
- Having good communication skills.
- Being respectful of others.
- Having enthusiasm for this area of mental health or for the work of PeerTalk.
- Being a good team player.
- Being a person of integrity.

All Support Group Facilitators will undertake a DBS check and have an appropriate awareness of safeguarding issues related to fulfilling the role.

Creating a space where people feel accepted and valued is one of the core tasks of the PeerTalk Support Group Facilitator.

Training overview

- There is an initial training day for Support Group Facilitators, followed by some online preparation.
- Volunteers are introduced to the requirements of the role in terms of commitment and expectations.
- Various characteristics of depression, anxiety and bi polar conditions are explained. 
- The skills of facilitating a group are introduced and practised through role play.
- The policies and procedures of PeerTalk are explained.

For more details please contact This email address is being protected from spambots. You need JavaScript enabled to view it.

To apply, please click here

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